Once you have successfully onboarded with Albi Pay, you will gain access to the Payments section within the Albi navigation panel. This section contains two key reports:
Payment Report – Tracks individual payment transactions and their statuses.
Deposit Report – Provides an overview of funds deposited into your bank account.
This guide will walk you through both reports, their statuses, and how to manage payments effectively.
Payment Report
The Payment Report tab allows you to track the status of all payments processed through Albi Pay. Here, you can view essential details such as transaction statuses and manage refunds or chargebacks.
Payment Statuses
Each transaction in the Payment Report will have one of the following statuses:
Processing – The payment is currently being vetted for fraud, compliance, or other verification procedures. If successfully verified, the funds will proceed toward deposit.
Succeeded – The payment has cleared verification and is now eligible for deposit into your bank account.
Managing Refunds & Chargebacks
If you need to take action on a specific transaction (e.g., issue a refund or handle a chargeback), simply click on the respective transaction within the Payment Report tab to access management options.
Deposit Report
The Deposit Report tab provides insights into all deposits made from Albi Pay to your bank account. This report allows you to track the movement of funds and verify deposits.
Deposit Report Details
Each entry in the Deposit Report includes:
Deposit Status – Indicates whether a deposit is completed or in progress.
Amount Deposited – Shows the total amount transferred to your bank.
Bank Account – Specifies the destination account where funds were deposited.
This tab offers a clear breakdown of where your payments are being settled, helping you stay on top of financial transactions.
